Success Story

Conflict moderation in a major public transport infrastructure project

_ Paralysing conflicts within the management and between client and contractor

_ Problems in cooperation and communication

_ As-is analysis of the project based on success factors regarding organization and cooperation

_ Conduction of a 3-hour conflict moderation with the parties

_ Conduction of a further appointment for the joint definition of clear project goals and subgoals

_ Creation of a mutual understanding for each other's interests

_ Binding rules of the game for cooperation

_ Mutual agreement to inform each other regularly from now on, to coordinate and to implement the defined objectives

_____